Questions people actually ask
Booking, payments, cancellations and working with us. If something is missing, write to us.
Booking
How do I book a class?
Pick a class, choose a time, and pay online. Your place is confirmed the moment the payment goes through, and the confirmation arrives by email.
Do I need an account?
For a class booking, yes — the booking has to belong to someone so it can be cancelled, moved or refunded. Signing up takes an email and a password.
How late can I book?
Up to 120 minutes before the session starts, as long as places are left.
The class is full. What now?
Join the waitlist. If someone cancels, the first person in line gets 2 hours to claim the place before it moves on.
I have never danced. Where do I start?
Filter by the beginner level, or pick a class marked for all levels — those are built so that a first-timer and a returning dancer can stand in the same room.
Payments and prices
How can I pay?
Local cards and payment services, in Armenian drams. Cash is not accepted for online bookings: the place is only held once payment clears.
Are prices final?
Yes. Catalogue prices include VAT at 20%, and nothing is added at checkout except delivery for shop orders.
Can I pay in another currency?
Prices can be displayed in other currencies for reference, but the charge is always in drams — that is what your bank will show.
Will I get a receipt?
Every payment produces a receipt by email. Order and booking history lives in your account.
Cancellations and refunds
Can I cancel?
Cancel more than 24 hours before the start and the refund is full. Later than that, 50% of the price is kept — that is the instructor’s time, which can no longer be resold.
Can I move a booking instead?
Yes, up to 2 times, no later than 12 hours before the start. If the new session costs more, you pay the difference.
What if I simply do not come?
A no-show without cancellation is not refunded. Cancelling — even late — always costs less.
What if the instructor cancels?
You get the full amount back, whatever the timing, plus a list of the closest alternatives for the same style.
How long does a refund take?
We send it the same day. Banks add their own time — usually up to five business days.
Instructors and studios
How do I teach on ArtDance?
Send a profile with your styles, experience and rates. We check it, help you set up your schedule, and you go live in the catalogue.
What does it cost?
No subscription and no listing fee. The platform keeps 15% of a class and 12% of a hall rental, and only when a booking is actually paid.
When do I get paid?
Weekly, 3 days days after the session is completed, once the balance passes AMD 20,000. The delay is the dispute window, not our float.
Do I keep my own students?
They are yours. We do not hide your name, we do not forbid your own channels, and we do not charge for students who found you elsewhere.
Shop and gift cards
How does delivery work?
Yerevan in 1–2 days, other regions in 2–4 days. Orders over AMD 25,000 ship free; below that, delivery is added at checkout.
Can I return something?
Unworn items with tags can be returned within 14 days days. Gift cards and delivery fees are not refundable.
How do gift cards work?
You choose the amount, the recipient gets a code, and it covers anything on the platform for 12 months months.